Returns & Exchanges

At MsDressly, we want you to love your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your order, we are here to help ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our online return portal to enter your order number and select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.